Dear Customers of Batik Air,
In order to introduce Batik Air's business class services to foreign passengers flying to Australia, Malaysia, and Thailand, Batik Air (ID) provides Last Minutes Upgrade (LMU) services on several international routes with the following details:
1. Last Minute Upgrade (LMU) is a service class upgrade from Economy to Business which is done at the airport just before the flight.
2. Additional facilities and services obtained by Last Minute Upgrade include:
A. Sit in the Business compartment (front row and wider seat spacing).
B. Boarding priority.
C. Priority checked baggage.
D. Free Baggage Allowance becomes 30 kg.
E. Meals (while supplies last).
3. Last Minute Upgrade Terms are as follows:
A. Can only be done at the airport, enter 4 (four) hours before departure.
B. The upgrade fee that has been paid will be forfeited if the ticket is exchanged or refunded.
C. Terms of exchange and refund follow the class listed on the VCR.
The details of routes that have Last Minute Upgrade facilities, for now, are as follows:
No | Direction | Origin | Destination | Amount | Remarks |
1 | From | DPS | PER | IDR 3,000,000 |
|
2 | From | CGK | KUL | IDR 3,000,000 |
|
3 | From | CGK | SIN | IDR 3,000,000 |
|
4 | From | CGK | DMK | IDR 3,000,000 |
|
5 | From | DMK | CGK | THB 7,000 |
|
6 | From | SIN | CGK | SGD 300.00 |
|
7 | From | KUL | CGK | MYR 800.00 |
|
8 | From | PER | DPS | AUD 300.00 |
|
9 | From | KNO | SIN | IDR 3,000,000 | New Routes, eff: 24 JAN 2023 |
10 | From | UPG | SIN | IDR 3,000,000 | New Routes, eff: 24 JAN 2023 |
11 | From | YIA | SIN | IDR 3,000,000 | New Routes, eff: 24 JAN 2023 |
12 | From | SUB | SIN | IDR 3,000,000 | New Routes, eff: 24 JAN 2023 |
13 | From | SIN | SUB | SGD 300.00 | New Routes, eff: 24 JAN 2023 |
14 | From | SIN | YIA | SGD 300.00 | New Routes, eff: 24 JAN 2023 |
15 | From | SIN | UPG | SGD 300.00 | New Routes, eff: 24 JAN 2023 |
16 | From | SIN | KNO | SGD 300.00 | New Routes, eff: 24 JAN 2023 |
The Last Minute Upgrade service can be enjoyed by Batik Air guests effective 23 DEC 2022 by following the applicable regulations (Additional route update dated January 24, 2023).
Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.
Contact Center:
WhatsApp: +62 811-1938-0888 (chat only)
Email: Customercare@batikair.com
Twitter : https://twitter.com/BatikAirINA
Ticket Booking: https://www.batikair.com
Thank you,
