Customer Portal

             Dear customers of Batik Air,   We hereby convey to all prospective Batik Air passengers regarding the information on Batik Air ticket reserv...

Dear customers of Batik Air,   The following information can be provided to Batik Air passengers regarding the explanation and conditions of correction ...

Dear customers of Batik Air,   An upgrade class is a change in Batik Air's flight service class to a higher one, for example, from the economy servi...

Dear Customers of Batik Air, Next, we convey to prospective Batik Air passengers the steps for ordering Batik Air tickets via the website as follows, ...

Dear Customers of Batik Air, We can convey to Batik Air passengers the meaning of Oxygen in question is portable oxygen provided by the airline onboard ...

Dear Customers of Batik Air, In the following, we present a guide to purchasing Additional Baggage and a Rapid Test if you already have a Batik Air tick...

Dear Customers of Batik Air, Batik Air serves flights for Stretcher passengers or passengers who are sick and unable to sit so they need a stretcher to ...

Dear Customers of Batik Air, Group booking is a reservation of group tickets for passengers made under certain agreements between passengers/agents and ...

Dear Customers of Batik Air, Updates take effect as of August 4, 2022, and are evaluated every 3 months. Following up on the increase in world oil ...

Dear Customers of Batik Air, Lion Air Group appeals to all prospective users of flight services (guests or passengers) facing the peak season during the...