Customer Portal

Dear customers of Batik Air,   We can provide the following information to make it simpler and assist Batik Air passengers in learning about the require...

Dear customers of Batik Air,   We will convey this information to Batik Air passengers. If you occupy a seat near the emergency exit, you need to open t...

Dear customers of Batik Air, Here we convey information regarding the requirements for prospective Batik Air passengers who are pregnant and want to f...

Dear customers of Batik Air,   For information, we can convey to all Batik Air passengers that Batik Air flights are not allowed to bring pets. If you ...

Dear customers of Batik Air,   We are happy to convey to Batik Air customers that, in addition to the Free Baggage Allowance (FBA) facility provided by...

Dear customers of Batik Air,   Here we convey the meaning of "extra seat" (EXST) is an additional seat on the plane upon request and purchased...

Dear customers of Batik Air, We can say again that Batik Air accepts passengers of unaccompanied minors or Unaccompanied Minors (UM) on Batik Air flight...

Dear customers of Batik Air,   The following information is regarding the Infant handling on Batik Air flight: Infants are babies /children under 2 (t...

Dear customers of Batik Air,   Here we convey the conditions when bringing electronic devices containing batteries on Batik Air flights: Security chec...

Dear customers of Batik Air,   Following the Aviation Law, we convey that you are not allowed to joke and admit to carrying a "BOMB" while in ...