Customer Portal

Dear customers of Batik Air,   We can provide the following information to make it simpler and assist Batik Air passengers in learning about the require...

Dear customers of Batik Air,   We will convey this information to Batik Air passengers. If you occupy a seat near the emergency exit, you need to open t...

Dear customers of Batik Air, Here we convey information regarding the requirements for prospective Batik Air passengers who are pregnant and want to f...

Dear customers of Batik Air,   Here we convey the meaning of "extra seat" (EXST) is an additional seat on the plane upon request and purchased...

Dear customers of Batik Air, We can say again that Batik Air accepts passengers of unaccompanied minors or Unaccompanied Minors (UM) on Batik Air flight...

Dear customers of Batik Air,   The following information is regarding the Infant handling on Batik Air flight: Infants are babies /children under 2 (t...

Dear customers of Batik Air,   Following the Aviation Law, we convey that you are not allowed to joke and admit to carrying a "BOMB" while in ...

Dear customers of Batik Air,   Batik Air and Lion Air Group flights are smoke-free flights including electronic cigarettes (electric), so to maintain th...

Para tamu Batik Air Indonesia yang terhormat,  Sehubungan dengan penyelenggaraan KTT ASEAN ke-43 di Jakarta pada tanggal 5-7 September 2023, Kementerian...

Dear Customers of Batik Air Indonesia, The Regulation of Bali Provincial Government Number 6 in 2023 on the International Tourist Levy for the Protectio...