Dear Customers of Batik Air,


Batik Air (2 letter code: ID) has officially established a Codeshare/Interline collaboration with Emirates Airlines (2 letter code: EK) and APG Airlines (2 letter code: GP); this is to expand the network and connectivity of Batik Air flights, especially international flights.

 

Things to note for Codeshare/Interline Tickets between Batik Air with Emirates Airlines and APG Airlines:

  1. Batik Air's Codeshare/Interline cooperation with Emirates and APG is Unilateral, with details as follows:
  • Emirates Airlines (EK – Prefix 176) as Marketing Carrier.
  • APG Airlines (GP– Prefix 275) as Marketing Carrier
  • Batik Air (ID – Prefix 938) as Operator Carrier.
  • Only EK and GP can issue (issue) flight ID tickets.
  1. Batik Air's Codeshare/Interline cooperation with Emirates and APG is Unilateral, with details as follows:
    • Emirates Airlines (EK – Prefix 176) as Marketing Carrier.
    • APG Airlines (GP– Prefix 275) as Marketing Carrier
    • Batik Air (ID – Prefix 938) as Operator Carrier.
    • Only EK and GP can issue (issue) flight ID tickets.
  2. Marketing Carrier is an airline that makes reservations and issues tickets.
  3. Operating carrier is an airline that operates the flights.
  4. Exchange (Change Schedule) and Refund (Refund) tickets can only be done at the place of initial purchase and cannot be done on Batik Air airline.
  5. Prepaid Baggage is unavailable on Batik Air - Emirates Airlines connecting routes or vice versa.
  6. Stretcher is unavailable on the connecting route of Batik Air - Emirates Airlines or vice versa.
  7. Free Baggage Allowance (FBA) based on Most Significant Carrier (MSC) following the baggage allowance stated on the e-ticket, with the following explanation:
    • The concept of weight, FBA refers to the weight listed on the e-ticket (VCR).
      Example: The baggage allowance on the VCR is listed as 20KG, 25KG, 40KG, etc.
    • The concept of pieces, FBA refers to the number of pieces listed on the e-ticket (VCR) with a maximum weight of 1 (one) piece is 23 KG.
      Note: The concept piece in the e-ticket automatically applies to routes from or to USA/Canada.
      Example: Luggage allowance in VCR registered as 2PC etc.
  8. Excess Baggage is billed from the initial departure route to the final arrival destination route.


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 (chat only)

Email             : Customercare@batikair.com 

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com

 

 

Terima Kasih,