Dear customers of Batik Air,

 

Here we convey the conditions when bringing electronic devices containing batteries on Batik Air flights:

  1. Security checks and questions are carried out on passengers' checked baggage to prevent electronic devices containing lithium batteries from being carried as checked baggage.
  1. Electronic devices containing lithium are not allowed to bring as checked baggage.
  2. Electronic equipment that can interfere with aircraft navigation during takeoff and landing to be turned off.
  3. When carrying a portable battery charger (Powerbank), it must meet the following terms and conditions:
  1. Maximum capacity of 100 WH or 27,000 mAH with Volts of 3.6V-3.85V is allowed as cabin baggage.
  2. Capacity 100-160 WH or 27,000-44,000 mAH Volt 3.6V-3.85V must be approved by Batik Air to be transported
  3. Capacity of more than 160 WH or 44,000 mAH Volt 3.6V-3.85V 85V is not allowed from entering the aircraft.
  4. While on the plane, connecting a portable battery charger (power bank) is not allowed.
  1. Please close the battery terminals securely when carrying spare batteries to avoid damage or short-circuiting the battery.


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 

Email             : callcenter@batikair.com

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com


Thank you,    

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70022403436/original/qSPxyFN8aDAsKqmUf7eibzdkBTKM7Fy0sQ.png?1648103840