Dear Customers of Batik Air,

 

The surfboard includes in special baggage, which requires special handling, so if you want to bring a surfboard on a flight with Batik Air, here are the conditions:

  1. Surfboards are excluded from the free checked baggage allowance and prepaid baggage.
  2. The length of the surfboard follows the type of aircraft as follows:
    1. Jet type aircraft (Batik Air/Lion Air/Super Air Jet) maximum 230 cm.
    2. Propeller type aircraft (Wings Air) a maximum of 200 cm.
  3. Lion Air Group continued route If there is a Wings Air route the maximum length of the Surfboard is 200 cm.
  4. Maximum weight Surfboard is 23 Kg per piece.
  5. fill out the Special Baggage form provided by Batik Air.
  6. Handling fees are charged per piece and per segment according to the price in the system.
  7. Handling fees are charged according to the respective Point of Sales (POS).

    No.

    Point Of Sales

    Handling Fee

    1

    Indonesia

    IDR 200,000

    2

    Singapore

    SGD 20.00

    3

    Malaysia

    MYR 60.00

    4

    Australia

    AUD 20.00

    5

    Taiwan

    TWD 410

    6

    China

    CNY 100

    7

    Thailand

    THB 475

    8

    Others

    USD 20.00
  8. Well packaged, neat and safe.


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 

Email             : callcenter@batikair.com

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com

 

Thank you,    

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