Dear Customers of Batik Air,

 

A bicycle is a two- or three-wheeled vehicle with handlebars, a seat, and a pair of pedals driven by the legs to run it and does not use a propulsion engine or battery (electrical) classified as dangerous goods.

 

Here we convey the conditions for carrying a bicycle which includes Special Baggage on Batik Air flights:

  1. Excluded in free Baggage and Paid Baggage
  2. Maximum weight is 30 kg per piece.
  3. fill out the Special Baggage form provided by Batik Air.
  4. Handling fees are charged per piece and per segment according to the price in the system.
  5. Handling fees are charged according to the respective Point of Sales (POS).

    No.

    Point Of Sales

    Handling Fee

    1

    Indonesia

    IDR 200,000

    2

    Singapore

    SGD 20.00

    3

    Malaysia

    MYR 60.00

    4

    Australia

    AUD 20.00

    5

    Taiwan

    TWD 410

    6

    China

    CNY 100

    7

    Thailand

    THB 475

    8

    Others

    USD 20.00
  6. Well packaged, neat and safe.


Criteria for acceptance of bicycles before being transported on Batik Air flights

  1. Deflated tire.
  2. The passenger must present bikes at check-in.
  3. With handlebars turned lengthwise.
  4. Pedals Removed.
  5. Removed or covered out stretched parts.
  6. Suitably packed in a bike-box.
  7. Batik Air considers a carton bicycle box (dimensions 165 x 23 x 102 cm) as the only suitable packing for a bicycle. A box will protect both the bike and the baggage of other passengers.
  8. Bicycles received at check-in packaged in materials other than boxes (e.g., plastic covers) and will be given a signed Limited Release label and are at the passenger's risk


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 

Email             : callcenter@batikair.com

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com

 

Thank you,    

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