Dear Customers of Batik Air,

 

Free Baggage Allowance is a baggage quota with a certain amount given to passengers, according to the airline ticket purchased.

 

The concept of free baggage by Lion Group is (the weight concept), which provides free baggage allowance based on certain baggage weight.

 

Conditions for Free Baggage Allowance :

No.Airline CodeClass of ServiceWeight ConceptInfant Allowance
Domestic   routesInternational Routes
1Lion Air (JT) Economy20 KG   20 KGN/A
Route KNO-PEN or PEN-KNO: N/AN/A
2Wings Air (IW)EconomyN/AN/AN/A
3Batik Air (ID)Business30 KG 30 KGN/A
Economy20 KG 20 KGN/A
4Super Air Jet (IU)Economy20 KGN/AN/A
5Thai Lion Air (SL)Premium Economy10 kg (Max 1 baggage)20 kg (Max 1 baggage)N/A
Economy10 kg (Max 1 baggage)20 kg (Max 1 baggage)N/A
6Malindo Air (OD)BusinessListed on ticketListed on ticketListed on ticket
EconomyListed on ticketListed on ticketListed on ticket

We provide additional information for Batik Air passengers regarding the Free Baggage Allowance on the Lion Group transit (connecting) route:

  • Lion Group connecting route for departures from Indonesia refers to the largest free baggage after comparison between 2 (two) or more transit routes based on the airline used.
  • Departure connection routes outside Indonesia / transit with airlines outside the Lion Group, following the weight stated on the ticket.

Free Baggage conditions (Free Baggage Allowance) for Frequent Flyer Batik (BFF) Gold holders :

  • Get additional free baggage benefits of 10 KG
  • The free baggage benefit only applies to each flight
  • The free baggage benefit only can be used by the cardholder
  • Batik Frequent Flyer (BFF) are still active and valid


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 

Email             : callcenter@batikair.com

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com

 

Thank you,    

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