Dear Customers of Batik Air,
Free Baggage Allowance is a baggage quota with a certain amount given to passengers, according to the airline ticket purchased.
The concept of free baggage by Lion Group is (the weight concept), which provides free baggage allowance based on certain baggage weight.
Conditions for Free Baggage Allowance :
| No. | Airline Code | Class of Service | Weight Concept | Infant Allowance | |
| Domestic routes | International Routes | ||||
| 1 | Lion Air (JT) | Economy | 20 KG | 20 KG | N/A |
| Route KNO-PEN or PEN-KNO: N/A | N/A | ||||
| 2 | Wings Air (IW) | Economy | N/A | N/A | N/A |
| 3 | Batik Air (ID) | Business | 30 KG | 30 KG | N/A |
| Economy | 20 KG | 20 KG | N/A | ||
| 4 | Super Air Jet (IU) | Economy | 20 KG | N/A | N/A |
| 5 | Thai Lion Air (SL) | Premium Economy | 10 kg (Max 1 baggage) | 20 kg (Max 1 baggage) | N/A |
| Economy | 10 kg (Max 1 baggage) | 20 kg (Max 1 baggage) | N/A | ||
| 6 | Malindo Air (OD) | Business | Listed on ticket | Listed on ticket | Listed on ticket |
| Economy | Listed on ticket | Listed on ticket | Listed on ticket | ||
We provide additional information for Batik Air passengers regarding the Free Baggage Allowance on the Lion Group transit (connecting) route:
- Lion Group connecting route for departures from Indonesia refers to the largest free baggage after comparison between 2 (two) or more transit routes based on the airline used.
- Departure connection routes outside Indonesia / transit with airlines outside the Lion Group, following the weight stated on the ticket.
Free Baggage conditions (Free Baggage Allowance) for Frequent Flyer Batik (BFF) Gold holders :
- Get additional free baggage benefits of 10 KG
- The free baggage benefit only applies to each flight
- The free baggage benefit only can be used by the cardholder
- Batik Frequent Flyer (BFF) are still active and valid
Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.
Contact Center:
WhatsApp : +62 811-1938-0888 (chat only)
Email : Customercare@batikair.com
Twitter : https://twitter.com/BatikAirINA
Ticket Booking : https://www.batikair.com
Thank you,
