Dear Customers of Batik Air,
Group booking is a reservation of group tickets for passengers made under certain agreements between passengers/agents and Lion Group in Indonesia.
Interline group bookings are group bookings involving other airline flights within the scope of the Lion Group
So if you want to make a group ticket reservation at Batik Air, here are the terms and conditions
1. Submission of group bookings through the Head Office Sales Group.
2. Submissions are made via email at firstname.lastname@example.org or email@example.com or come directly to the Lion Group Head Office.
3. a Minimum number of 10 (ten) passengers.
4. Not allowed to change the route (reroute).
5. A minimum deposit of 50% of the total ticket price by making an EMD Deposit (A deposit of money for booking a seat in a reservation).
6. The time limit for deposits is set at the maximum based on the system.
7. Payment is made by transfer.
8. Materialization of 80% of the total seats that have been deposited (Materialization is the minimum limit for paying off seat orders that have been deposited).
9. Materialization is less than 80%, then:
|LOW & PEAK SEASON|
|Change or cancellation||Penalty fee|
|> 3 days before DOT||50% From Basic Fare|
|3 - 1 before DOT||80% From Basic Fare|
|< 1 The day after DOT||Fix Date, Fix Flight, Non-Refund|
|The day before DOT||Fix Date, Fix Flight, Non-Refund|
Note: The calculation of the 'Day' period uses the date, not 1 x 24 hours.
Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.
WhatsApp : +62 811-1938-0888 (chat only)
Email : Customercare@batikair.com
Twitter : https://twitter.com/BatikAirINA
Ticket Booking : https://www.batikair.com