Dear Customers of Batik Air Indonesia,

 

The surfboard includes in special baggage, which requires special handling, so if you want to bring a surfboard on a flight with Batik Air Indonesia, here are the conditions:

  1. Surfboards are excluded from the free checked baggage allowance and prepaid baggage.
  2. The length of the surfboard follows the type of aircraft as follows:
    1. Jet type aircraft (Batik Air Indonesia/Lion Air/Super Air Jet) maximum 230 cm.
    2. Propeller type aircraft (Wings Air) a maximum of 200 cm.
  3. Lion Air Group continued route If there is a Wings Air route the maximum length of the Surfboard is 200 cm.
  4. Maximum weight Surfboard is 23 Kg per piece.
  5. fill out the Special Baggage form provided by Batik Air Indonesia.
  6. Handling fees are charged per piece and per segment according to the price in the system.
  7. Handling fees are charged according to the respective Point of Sales (POS).

    No.

    Point Of Sales

    Handling Fee

    1

    Indonesia

    IDR 200,000

    2

    Singapore

    SGD 20.00

    3

    Malaysia

    MYR 60.00

    4

    Australia

    AUD 20.00

    5

    Taiwan

    TWD 410

    6

    China

    CNY 100

    7

    Thailand

    THB 475

    8

    Others

    USD 20.00
  8. Effective July 31, 2023 airline handling fee Wings Air (IW) according to Point Of Sales (POS):
- POS Indonesia: IDR 500,000 
- POS Singapore: SGD 50.00 
- POS Malaysia: MYR 150.00 
- POS Australia: AUD 50.00 
- POS Taiwan: TWD 1,025 
- POS China: CNY 250 
- POS Thailand: THB 1200 
- POS others: USD 50.00


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 (chat only)

Email             : Customercare@batikair.com 

Ticket Booking  : https://www.batikair.com

 

Thank you,    

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