Dear Customers of Batik Air,

Co-Branding BNI-Batik Air is a credit card issuance program issued on the basis of partnership cooperation conducted by BNI with Batik Air which has several advantages for cardholders and has a Batik Air logo on the physical card.


BNI-Batik Air credit card is issued in 2 (two) types:

  • Mastercard Platinum
  • Mastercard World


The facilities provided to valued customers of BNI-Batik Air credit card holders are as follows:

  • Get extra free baggage allowance (extra baggage allowance):
    a. Mastercard Platinum Credit Card additional baggage 05 KG.
    b. Mastercard Word Credit Card additional baggage 10 KG.
  • Free Upgrade to Business Class (Free Upgrade to Business Class) for Mastercard World Credit Card holders (as long as business class is still available and follows the applicable conditions) "only applied on Batik Air domestic Indonesia flights"
  • Get free access to the Batik Executive Lounge for Mastercard World Credit Card holders.


The terms and conditions required by valued customers to get the facility as a BNI - Batik Air credit card holder are as follows:

  • Valued customers are required to present a physical credit card-Batik Air upon Check-in.
  • The facility can only be used for the name listed on the physical BNI–Batik Air Credit Card and tickets according to the identity card.
  • Facilities are provided as long as the card is still valid and active.
  • Make transactions of Rp.1 (one) on the BNI EDC machine provided for validation of the cardholder's name and the type of credit card used.
  • Application for an upgrade to business class is made 60 (sixty) minutes before STD (Schedule Time of Departure) as long as seats are still available.
  • Upgrade to business class can only be done on the same flight number and date.
  • Extra Baggage Allowance only applies to Batik Air flights.



Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 (chat only)

Email             : Customercare@batikair.com 

Twitter          : https://twitter.com/BatikAirINA

Ticket Booking  : https://www.batikair.com

 

Thank you,    

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