Dear Customers of Batik Air,

We can convey to Batik Air passengers the meaning of Oxygen in question is portable oxygen provided by the airline onboard based on customer requests for medical needs for Batik Air passengers who have special reasons

Below are the requirements for ordering oxygen that must be known by Batik Air passengers as follows

1. Oxygen purchases can only be made at the Batik Air office.
2. Oxygen masks are carried by Batik Air passengers.
3. Orders and payments are made a maximum of 24 hours before departure.
4. The airline only provides hoses and oxygen.
5. Oxygen fees that have been paid are non-refundable

Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.


Contact Center:

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Thank you,