Dear Customers of Batik Air,


Next, we convey the meaning of Prepaid Baggage (Prepaid Baggage) is the purchase of additional baggage allowance (Extra baggage allowance) made before departure time and purchases can be made by Batik Air passengers through the website, Travel Agent and all Lion Air Group representative offices.


And attached below regarding the conditions for purchasing Batik Air Prepaid baggage are as follows:


1. Prepaid Baggage purchases can be made 6 hours before departure.    

2. Purchase of Prepaid Baggage starting from 5 Kg, 10 kg, 15 kg, 20 kg, 25 kg, 30 kg.    

3. The maximum purchase limit for Prepaid Baggage is 30 kg per passenger.    

4. Excess baggage fees are still charged if the passenger brings baggage that exceeds the baggage allowance and prepaid baggage.    

5. The remaining excess baggage allowance (extra baggage allowance) cannot be returned.    

6. The price list for prepaid baggage for Batik Air and Lion Air Group can be seen here


To purchase on the Batik Air website and you already have a Batik Air ticket, here are the steps


1. Open the Batik Air Website at the following link: https://www.batikair.com/id/  or Prepaid Baggage (lionair.co.id)     

Make sure you haven't done Web Check-in or Online Check-in before making Additional Baggage Purchase or Rapid Test.     

2. Select the MANAGE BOOKING menu    

3. Enter the order code or booking code for Batik Air consisting of 6 letters    

4. Enter first name and last name    

6. Select Addon Baggage    

7. Choose how much additional Baggage to buy    

8. Proceed to the payment menu

If you don't have a Batik Air ticket, you can buy a ticket as well as additional baggage.


Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.

 

Contact Center:

WhatsApp     : +62 811-1938-0888 (chat only)

Email             : Customercare@batikair.com 

Twitter          : https://twitter.com/BatikAirINA

 

Thank you,    

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70022403436/original/qSPxyFN8aDAsKqmUf7eibzdkBTKM7Fy0sQ.png?1648103840