Dear Customers of Batik Air Indonesia,

We can explain Prepaid Baggage, which is the purchase of a baggage allowance (extra baggage allowance) made before departure time.

All Batik Air passengers can enjoy the purchase of Prepaid Baggage through the Website, Travel Agents, and all Lion Air Group counters.

And the following are the conditions for returning unused prepaid baggage that all Batik Air Indonesia passengers can pay attention to:

Prepaid baggage refunds can only be made at the same time as the ticket refund process (VCR)
The remaining excess unused baggage allowance cannot be returned

Don't hesitate to contact our Contact Center service below if you have questions, complaints, or comments.


Contact Center:

WhatsApp: +62 811-1938-0888 (chat only)


Ticket Booking:


Thank you,