Customer Portal

Batik Air - Baggage (EN) 7

• Cabin Baggage Conditions
• Checked Baggage Terms & Conditions
• Definition of Baggage
• Free Baggage Allowance on Batik Air
• Damaged or Lost Baggage

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About Batik Air (EN) 4

• Batik Air Departure and Arrival Terminal
• Batik Air Web Check-In
• Online Check-In via Batik Air App
• Contact Center Batik Air

Batik Air - Flight Requirements (EN) 9

• Conditions on Batik Air flights
• Requirements for Sitting Near the Emergency Door
• Requirements for Pregnant Women Flying with Batik Air
• Bring Live Animal/Pet
• Bring wheelchairs and strollers.

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Batik Air - Reservation (EN) 3

• Booking Batik Air Tickets
• Wheel Chair and Unaccompanied Minor (UM) services
• Correction Name, Correction Gender and Change Name